HB
Hector B
1 reviews | Active since Mar 2020
27 May 2021, 17:46
Absa not safe
On the 6th of May 2020 Absa conducted a personal loan Inquiry against me without my consent. I haven't app**** for a personal with Absa Bank at all but yet a personal loan inquiry appears on my Credit Profile. I don't think is safe to have one's personal information such as ID number & names held by this bank. That Inquiry has now affected my Credit Score.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
28 May 2021, 09:17Dear Hector, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 May 2021, 09:17
Official
Dear Hector, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
28 May 2021, 09:33Dear Maisela,Please be advised that we have sent an email to email address *** requesting a screen-shot of the foot print reflecting on your credit bureaus. Kindly reply back for us to assist further. My email address is *** or you can reach me on ***. Thank you. Basani
Best regards,
Absa's reply28 May 2021, 09:33
Official
Dear Maisela,Please be advised that we have sent an email to email address *** requesting a screen-shot of the foot print reflecting on your credit bureaus. Kindly reply back for us to assist further. My email address is *** or you can reach me on ***. Thank you. Basani
Best regards,