1 reviews | Active since Mar 2012
Absa not responding to status of Fica for an account
<p>Absa does not reply to any requests on the Fica status of my account.</p> <p>I previously wrote a review on here after getting no reply to which Absa then responded. However since then on Absa has not responded.</p> <p>This has been ongoing for quite a while and I require access to my account.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
An email response was sent to you on the 26/05. Please check your emails and advise. Also advise if there was some error when trying to use your account recently.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
An email response was sent to you on the 26/05. Please check your emails and advise. Also advise if there was some error when trying to use your account recently.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Then if you did receive that email it means you got the message content.
Then if you did receive that email it means you got the message content.
Dear Customer
According to our system you are Fica compliant. Please advice if you are still experiencing some errors when trying to use your account.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
According to our system you are Fica compliant. Please advice if you are still experiencing some errors when trying to use your account.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
I have logged your matter on the system and awaiting feedback from our department on how to register online
I have logged your matter on the system and awaiting feedback from our department on how to register online
I have send you an email response on the 22nd June and not sure if you did went through it. There are documents that you would need to upload and send to digital
I have send you an email response on the 22nd June and not sure if you did went through it. There are documents that you would need to upload and send to digital
Below is an email where documents were send to?
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Below is an email where documents were send to?
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W e are now going in circles because from the onset when we were communicating the emails from myself were sent to the email that you have provided on hellopeter. I do not understand why things have changed and if you can check this matter has been going on for long and i have been cooperating. Please ensure that you also use the same email that you are using on hellopeter because the request came from it
W e are now going in circles because from the onset when we were communicating the emails from myself were sent to the email that you have provided on hellopeter. I do not understand why things have changed and if you can check this matter has been going on for long and i have been cooperating. Please ensure that you also use the same email that you are using on hellopeter because the request came from it
I have re-send the email...please check
I have re-send the email...please check