Absa not responding to me requesting bank account closure
I have REPEATEDLY tried to cancel my ABSA bank account. Nobody is getting back to me. I live in Canada. I cannot come into the bank to physically cancel the account. You have to please use my email to respond as we are ten hours behind time wise. PLEASE CAN SOMEONE GET BACK TO ME????!!!!!!
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Absa's replyOfficial
13 Apr 2021, 09:03Dear Inge Humby Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply13 Apr 2021, 09:03
Official
Dear Inge Humby Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care