ABSA not responding to complaints

I have posted a complaint on Hellopeter and Absa rep**** and said someone will contact me but a week later an still no one has contacted me.<br> <br> My Absa services like Internet banking is still not working after going in to the bank for the 5th time now already. and being on the technical support line with them 4 times already.<br> <br> I am awaiting a response so that i can change banks absa is pathetic.