Absa not responding to blocked account

Absa blocked my account a few weeks ago without any warning, I had to go to the ATM to see what is going on with the account and got a message about FICA. I went through the FICA process exactly one year ago... I contacted Absa client services on the 16th of July 2022 who forwarded my complaint to FICA Help. I sent another email to Absa on the 22nd of July to tell them that I am not getting a response from FICA Help. I then got a reply from Thandeka Madlopha to say that she tried to phone me at 11h02 but I didn't answer (I was in a meeting) so she forwarded my request to FICA Help again. I sent another email to FICA Help last week but nobody is responding. I use this account as a business account, I am now asking my clients to deposit money into another bank account to be able to operate my business. I have been a client of Absa for 20+ years and I'm shocked at the way I am getting treated. One of my clients went through the same FICA nightmare and couldn't pay me for more than a month. Looks like Absa just doesn't care about their clients anymore. ONE missed call doesn't really count as a response when someone doesn't have access to their own money.