ABSA *****- NOT RESPONDING

Logged a ***** case with ABSA, AGAIN, just like the previous one I had it took MORE than a month. Up to this date not one consultant has phoned me, I followed up, left NUMEROUS messages, with replies: the agent will return your call, yet I’m still waiting for the call, not even mentioning my money back. It’s sad to think that EVERY TIME you report a case, you first have to lodge a HP complaint to receive the service you actually pay for, each and every month!