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1 reviews | Active since Jun 2021
14 Jun 2021, 19:08
Absa not replying
After three weeks of trying to apply for a business loan, the communication is very poor. We have fixed property collateral, clean credit record and previous business with the bank but they don't reply on various emails, and phone calls.
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Absa's replyOfficial
15 Jun 2021, 10:30Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply15 Jun 2021, 10:30
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,