MG
Michael G
1 reviews | Active since Aug 2018
10 Jan 2025, 18:38
ABSA not removing my cellphone number.
I do not bank with ABSA. I keep getting messages from ABSA. I contacted them to remove my number from their system. Avail nothing, now I am getting 2 to 3 messages a day. Today I got 5 messages. It is annoying that they do not check when their clients give incorrect cellphone numbers at the bank. Now I must deal with messages from a bank I do not bank with.
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Absa's replyOfficial
13 Jan 2025, 10:57 Dear Michael Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply13 Jan 2025, 10:57
Official
Dear Michael Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Vanessa Crowe