BP
Brilliant P
1 reviews | Active since Mar 2020
11 Jun 2020, 08:23
Absa not reliable
Last year on the 31 may a withdrawal that I don't know of was made on my account I went to Absa immediately to open a case the case was opened they said they were investigating but my money will be reserved and will show in my bank account within 15 but until today I have not received any money Absa doesn't take it's clients seriously they don't consider our needs I'm still using it but I want to switch to other banks as it's not reliable
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Absa's replyOfficial
11 Jun 2020, 12:08Dear Brilliant Prayer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply11 Jun 2020, 12:08
Official
Dear Brilliant Prayer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,