ABSA not interested in open up a Savings Account.

Item: Absa
Rating: 1
Author: Sandy S

I have been trying to open a Liquidity + account with ABSA for over two weeks. No one answers their phones. Online requests are not responded to. And an email to *** gets the response that you should use the telephone number that goes unanswered.. Even got hold of someone at Menlyn branch that said he would send me the forms and open it for me! Still waiting!

Helpful (0)

Replies (1)

Absa's replyOfficial

26 Mar 2020, 08:11

Dear Sandy

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply26 Mar 2020, 08:11

Official