ABSA - not identified and verified

Having this new "not identified and verified" issue on my Business Account. What does this mean? Why can't ABSA just write in plain language what the issue is? Now ABSA's reply will probably be "go via the call center"....ABSA, how about I give you may hourly rate, then I call and bill you in accordance with the time I have to waste with your call center?

If we can only grab an ABSA Director by the ears and tell him/her/it to sit next to me and feel the pain of having to sort issues which never occurred before. But they are faceless, high and mighty, overpaid, underperforming and on top of it - untouchable.

Hello Peter, please enable a enable a Zero Star rating. One star is way too high for ABSA.

ABSA shareholders. Shame on you. You get rich from "******" money.