ABSA not geared to assist their international customers.

Phoned ABSA from abroad to resolve an issue with activating the mobile app on a second cellphone whereby it needs to send a verification code to a cellphone number. As i'm living aborad I have no access to my old ZA number. Before leaving ZA, I completed the relevant rvn forms to have my verification codes sent to my email address. After explaining the entire situation, I was placed on hold for at least 5 minutues call was eventually disconnected without any resolution.