ABSA not fair

In 2013 i purchased a vehicle on credit the car had an accidentthe driver died the insurance declined the claim.i lost my job.the acciddent was reported and the car was s****ped the bank was notified.and i did everything i could communicating from one person to the other till today i have not get any assistence absa wont deregister the vehicle and |JMPD is on my case they need certificate from me from absa they cant de reegist the bill is pilling.i am not working.i just want absa to de register the vehicle so jmpd can clear that bill.its been a battle since.now i was in contact withe lady from absa i have emails to show u.they they cant help.i have been blacklisted then and now so it forever my life is finished even if God can save me from dying i will not be able to repay anything