HH
Hulp H
1 reviews | Active since Jun 2022
07 Jun 2022, 09:25
Absa not caring for their clients
Absa do not care for their customers. They do not communicate efficiently. A business has to operate successful en quickly to stay ahead, you need a bank to keep up with your needs, bankers that care for their clients. Absa is on frustration and is not efficient, it is the last bank a business should consider to trust with their finances.
Cant believe Absa who was one of the leaders in banking is sinking so low.
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Replies (1)HH
Hulp H's updateReviewer Update
10 Jun 2022, 13:04Hallo Lebogang
Thank You for the conversation, Eventually our Problem was sorted by the area manager Danelle Osborne. She was very helpful and did explain the pressure that our Banker Charlotte is experiencing at this stage.
However it doesn't help for the way we must do our business and still feel that if there were better communication and more effectively consistently it would have set a secure environment trust en solved a lot of problems, which in my opinion is the duties of the banker.
I would like to move my account from Mokopane to either Polokwane or Pretoria where we could receive a better service. I do appreciate Danel and have no problems if it would stay under one of her branches but not Mokopane, as this is not the first frustration.
Thank you
J Erasmus
Account no ***
Thank You for the conversation, Eventually our Problem was sorted by the area manager Danelle Osborne. She was very helpful and did explain the pressure that our Banker Charlotte is experiencing at this stage.
However it doesn't help for the way we must do our business and still feel that if there were better communication and more effectively consistently it would have set a secure environment trust en solved a lot of problems, which in my opinion is the duties of the banker.
I would like to move my account from Mokopane to either Polokwane or Pretoria where we could receive a better service. I do appreciate Danel and have no problems if it would stay under one of her branches but not Mokopane, as this is not the first frustration.
Thank you
J Erasmus
Account no ***
HH
Hulp H's update10 Jun 2022, 13:04
Reviewer Update
Hallo Lebogang
Thank You for the conversation, Eventually our Problem was sorted by the area manager Danelle Osborne. She was very helpful and did explain the pressure that our Banker Charlotte is experiencing at this stage.
However it doesn't help for the way we must do our business and still feel that if there were better communication and more effectively consistently it would have set a secure environment trust en solved a lot of problems, which in my opinion is the duties of the banker.
I would like to move my account from Mokopane to either Polokwane or Pretoria where we could receive a better service. I do appreciate Danel and have no problems if it would stay under one of her branches but not Mokopane, as this is not the first frustration.
Thank you
J Erasmus
Account no ***
Thank You for the conversation, Eventually our Problem was sorted by the area manager Danelle Osborne. She was very helpful and did explain the pressure that our Banker Charlotte is experiencing at this stage.
However it doesn't help for the way we must do our business and still feel that if there were better communication and more effectively consistently it would have set a secure environment trust en solved a lot of problems, which in my opinion is the duties of the banker.
I would like to move my account from Mokopane to either Polokwane or Pretoria where we could receive a better service. I do appreciate Danel and have no problems if it would stay under one of her branches but not Mokopane, as this is not the first frustration.
Thank you
J Erasmus
Account no ***