RB
RONEL B

1 reviews | Active since Sept 2018

29 Sept 2018, 20:22

Absa not careful enough with unauthorised debit orders

TWO unauthorised debit orders in one month. ABSA told me I must handle it with MTN. Had to go to the police station for avidavit. Just to have a new unauthorised debit order. Absa not doing enough to verify if debit orders are legit.

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Replies (1)
Absa
Absa's reply01 Oct 2018, 10:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd