ABSA NOT a bank I want to deal with

I received incessant sms messages about and over due account which has been paid. I verified this by actually going into a branch. I deposited more to be safe. When I tried to draw said funds later in the day the payment would not process causing me untold embarrassment at a garage. When phoning in I was told it was because the system had not updated. REALLY? then how come the balance reflected on my account. Finally when phoning in I was asked a question about information I believe has nothing to do with my ABSA account and is an invasion of privacy, and not within the provisions of the POPPI act or the promotion of access to information ACT. The sooner I have sufficient disposable cash to pay up my ABSA account the better!