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sibusiso S

1 reviews | Active since Apr 2023

12 Feb 2025, 19:16

ABSA nonsense

I’d like to complain on ABSA bank,I have the whole 3 weeks asking for money to pay for my tuition fees!! They say everything will be ok in 7 days time but they take longer than that and promise lies at times!! I’m soo damn enough about ABSA!!all my tuition feels they take the whole time more than 7 days!! They also close or don’t even answer their phones when you call them!they don’t even reply to the emails I send them!! I’m soo soo enough about this bank! They making fools of people!! When they decide to answer their call they’ll say the money will be in tomorrow! Then tomorrow comes and there’s nothing! Now I appear like a fool at the campus because I always say tomorrow I’ll pay for my tuition fees ,always when they ask I say tomorrow!! I don’t appreciate the ABSA service!! Every time when requesting for something they take their own damn time!! I’m so fedup this bank

I’m talking about the ABSA trust officer:Justice peeha mafikeng!!

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Replies (1)
Absa
Absa's reply13 Feb 2025, 08:42
Official
 Dear Sibusiso,  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***1.  Regards Godfrey Ndou Customer Value Management  

Best regards,