ABSA no verification on AUTHORISING debit orders

Item: Absa
Rating: 1
Author: Marius B

Customers: Please check your bank statements. Note: ABSA does NO verification to check debit order authorizations. If you do not query a debit order within 30 days they conveniently distance them from the problem!

MTN has been illigally debitting my BANK account for the period Mch-Jul-19 to an amount of R4,809.19.

Helpful (0)

Replies (3)

Absa's replyOfficial

12 Sept 2019, 13:47

Dear Customer
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards

Pravesh Bejay
Specialist Case Manager
Customer Value Management

Absa's reply12 Sept 2019, 13:47

Official

Marius B's updateReviewer Update

01 Oct 2019, 09:22

Received no e-mail from ABSA as promised above....

Marius B's update01 Oct 2019, 09:22

Reviewer Update

Received no e-mail from ABSA as promised above....

Absa's replyOfficial

02 Oct 2019, 07:52

Dear Marius,

Please be advised that 2 emails has been sent to *** for requested information. No feedback received as yet.

Regards

Pravesh Bejay
Specialist Case Manager
Customer Value Management

Absa's reply02 Oct 2019, 07:52

Official

Dear Marius,

Please be advised that 2 emails has been sent to *** for requested information. No feedback received as yet.

Regards

Pravesh Bejay
Specialist Case Manager
Customer Value Management