PvdS
Pauline van der Spuy
1 reviews | Active since Aug 2019
25 Dec 2019, 22:10
ABSA no sms to cash send client so cash could not becwithdrawn
Sent Grandson money today Xmas day so that he could buy Xmas lunch. He never received the sms from ABSA yet money has gone from my account. The poor child could not have Cmas lunch. Where is that money?
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Absa's replyOfficial
27 Dec 2019, 09:08Dear Pauline van der Spuy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Absa's reply27 Dec 2019, 09:08
Official
Dear Pauline van der Spuy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange