EC
Erick C
1 reviews | Active since Sept 2021
26 Sept 2021, 11:28
Absa no service for atm
I tried to withdraw money at a absa ATM like I've done many times before, there the ATM keeps my card. You can phone the call center, the service is so bad that I will close my absa account on Monday.
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Absa's replyOfficial
27 Sept 2021, 09:34Dear Erick Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply27 Sept 2021, 09:34
Official
Dear Erick Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care