EVdm
Erik Van der merwe
1 reviews | Active since Feb 2023
19 Jun 2023, 18:53
Absa no service
Absa ***** section has no urgency.After I have received a notification that my payment to a new benificiary was blocked due to *****elent movements on my account ,I phoned the ***** branch/section.59 minutes before my call was answere!!! Absa has no urgency dealing with ***** matters!!
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Absa's replyOfficial
20 Jun 2023, 08:57Dear Erik Van der merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards, Group Customer Care Rezona Louw
Absa's reply20 Jun 2023, 08:57
Official
Dear Erik Van der merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards, Group Customer Care Rezona Louw