1 reviews | Active since Sept 2016

02 Sept 2016, 15:14

ABSA - No service

<p>Re: Business account at ABSA</p> <p> </p> <p>I am still in the dark regarding our business bank account. I sat at the branch practically the whole day yesterday. Our account has a hard lock on since 19 August 2016 and to my knowledge and the Business consultants, everything is fine regarding the submission of our FICA documents.</p> <p> </p> <p>None of our Creditors debit orders has been paid, and my husband is going in for an operation on the 6th of September 2016 and if our account is in arrears the medical aid will not pay for the operation. </p> <p> </p> <p>None of our Credits has been deposit since the 19th of August 2016 and this is also a huge concern, some EFT payments that has been made to us has been sent back by ABSA and the other deposit made to our account is via Nu pay which is also not paid into our account. All unpaid debit orders has charges and I would like to know who will carry the cost of those charges?</p> <p> </p> <p>Our name as business will also be in jeopardy due to all unpaid items on our account </p> <p> </p> <p>Salary’s has not been paid to employees, which has everybody in the office very frustrated and angry.</p> <p> </p> <p>I NEED URGENT HELP, FOR THIS MATTER HAS BEEN GOING ON FOR FAR TO LONG. PLEASE HELP ME!!!!!</p> <p> </p> <p>Due to sensitivity no account numbers or names are included. </p> <p>If anybody can assist me please I dont know where to turn now.</p> <p>PS: I spoke to our consultant at the bank this morning and she does not know what to do anymore, and if she does not have answers how is it possible for Absa to keep their customers happy???????</p> <p> </p>

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Replies (1)
Absa
Absa's reply06 Sept 2016, 10:46
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,