1 reviews | Active since Oct 2016

15 Sept 2020, 12:46

ABSA NO RESPONSE TO EMAILS OR QUERIES

Have sent ABSA numerous email requesting information and answers to my queries and all I get is a case no. Then I get a message case closed without any response. Is there anyone out there reviewing my emails besides a computer. I referred to a case no. enquering why I have not received an answer and get another case no.

0
Replies (2)
Absa
Absa's reply15 Sept 2020, 15:25
Official
Dear Vanessa,
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay 
's update15 Sept 2020, 16:20
Reviewer Update
I get an automatic response with a case no. same as before.