KN
Kevin N

1 reviews | Active since Mar 2011

10 Sept 2020, 20:19

Absa - no response to emails

I have been having an ongoing struggle with Absa to simply get responses to emails. Daphne Le Grange and Stanton van der Merwe say that they are busy getting the problem sorted out for weeks but never reply to my emails. Absa, do you not believe in customer service?

0
Replies (1)
Absa
Absa's reply11 Sept 2020, 13:05
Official
Dear Mr Naidoo

We acknowledged receipt of your posting.

Your further concern was referred to card division.

We will provide you with feedback by close of business 14/09/20.

Your complaint reference number is C-***0. 

Regards

Daphne Le Grange