JW
James W
1 reviews | Active since Jul 2013
24 Jul 2020, 10:33
Absa - No response
Hi Countless calls, countless messages - I just cannot seem to get some sort of response from Absa. Tried calling the payment relief department yesterday and they were offline the entire day. Tried again today, no answer. I've sent 4 emails already and no one responds. All I want is to take up the additional month of payment relief.
Please assist.
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Absa's replyOfficial
24 Jul 2020, 12:34Dear James, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply24 Jul 2020, 12:34
Official
Dear James, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd