EB
Eugene B
1 reviews | Active since Jan 2023
04 Oct 2023, 15:12
Absa - no response and no feedback
Hi there. I appkied for a credit limit increase on my credit card twoweeks ago, and up untill now I have had no feedback from Absa. I was wanting to move my portfolio over to Absa in totality, including my bond. Not so sure that this is the right thing to do
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
04 Oct 2023, 17:16Dear Eugene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply04 Oct 2023, 17:16
Official
Dear Eugene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
EB
Eugene B's updateReviewer Update
04 Oct 2023, 17:40Thank you Vanessa. I really do appreciate this.
EB
Eugene B's update04 Oct 2023, 17:40
Reviewer Update
Thank you Vanessa. I really do appreciate this.
Absa's replyOfficial
05 Oct 2023, 10:39Dear Eugene The reference number for your complaint is C-***2.
It is a pleasure and thank you for taking my call. Kind regards,Vanessa CroweGroup Customer Care
It is a pleasure and thank you for taking my call. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply05 Oct 2023, 10:39
Official
Dear Eugene The reference number for your complaint is C-***2.
It is a pleasure and thank you for taking my call. Kind regards,Vanessa CroweGroup Customer Care
It is a pleasure and thank you for taking my call. Kind regards,Vanessa CroweGroup Customer Care
Best regards,