Absa no response

HelloPeter title

Absa has blocked my account despite providing all requested proof – 5 unsuccessful follow-ups with Fruad Investigator Kea Morhetse

HelloPeter complaint

> I am requesting urgent assistance from Absa to resolve a ***** investigation and unblock my account.

My Absa account has been blocked/restricted in connection with a ***** investigation. I have fully cooperated with the investigation and have provided the documentation and proof requested by Absa.

I have supp**** proof relating to the transactions in question, including payment notifications from financial institution, proof of the underlying sales/transactions, an affidavit and my identification documentation.

I understand that Absa needs time to conduct appropriate ***** checks, and I have cooperated fully with the process. However, the lack of communication and the continued restriction of my account without a clear resolution is causing significant inconvenience and financial hardship.

I am therefore requesting that this matter be urgently escalated to a supervisor/manager and that my case be reviewed without further delay.