Absa No response

<p>Dispite being a faithful customer for many years, now in my later years Absa not interested to even get back to me with a solution. This is my story..</p> <p>When I tried to close my savings account to my horror the account had accumulated bank charges to the amount of R 5300.00 . I then arranged a meeting with an Alberton branch manager a month ago to discuss my savings account and to date my problem is still not concluded.</p> <p>My request at the meeting was that the bank consider writing off the amount and my argument was that I had been recieving a weekly sms telling me my balance was zero. Also does the bank not have someone monitoring these accounts to let folk know that they are indeed encuring costs? </p> <p>However I am fully aware that I am not innocent in this saga and my next request was that the bank meet me half way with the costs or work out a plan so that I can repay the costs on a monthly basis. The unsympathetic reply was it is the responsibility of the client but she would see what she can do. To date it has only been on my prompting that she has got back to me with exactly the same statement and then nothing... Absa how long does it take to help a little old lady ? </p> <p>Shona Vince</p> <p> </p> <p> </p>