Absa No respect for clients?

Dear Absa<br> <br> After several complaints and struggling to get responses, Dapne le Grange from Absa Group at last phoned me a month and a half ago.<br> <br> She promised an area manager would contact me.<br> <br> Well, still no response! NO CALL yet.<br> <br> Even in top management, it seems Absa does not care for its costumers.<br> <br> Regard.