Absa no reponse regarding Chargeback 3 months later

After Absa ***** helped with the investigation into the matter to confirm if it was a syndicate and a **** they confirmed that yes this was a ******** Syndicate. However this was done after 4-5 months after I had filed the charge back, which left me thinking that maybe the charge back period had expired because it wasn't dealt with in time nor handled correctly. The answer i received was that ABSA wasn't going to refund me unfortunately because I had used the 3D Secured payment method and therefor they were not going to help me further.

Points
1. CHARGE BACK FILED end Feb 2019.
2. I Only got some sort of feedback here, after complaining two months later..(30May)
3. Chargeback requested same or day after payment was made to syndicate and I discovered that I had been caught in a Forex ****.
4. Absa ***** got involved about 5 to 6 months after completion of charge back forms. They then investigated which took more time only to confirm everything I said to be true and even acknowledged that yes they confirmed that it was a forex syndicate.

The chargback time frame window was/is 120 Days (180max) ?

So they failed to resolve the issue within the allowed time frame. And failed to protect me as a vulnerable person. And further exploited me failing to assist me more proficient and professionally.

I was told to approach the Banking Ombudsman.

As a person with cognitive dissonance/impairment it's very difficult to even just decide what color I want to paint a wall...

I feel they treated me unfairly and didn't comply with certain Regulations and or Protocols.

If they wish to re-engage and reevaluate the matter I would be happy to try resolve the matter before escalating it to Ombudsman, CPA and others.