TV
Tobias V

1 reviews | Active since Jun 2019

05 Jun 2019, 14:30

ABSA no replay SmartPay

Want to get your SmartPay Card reader - you sent me this confirmation 7 days ago - still waiting.... contact you shortly????

"Thank you for your email.

Thank you for sharing your details with the Absa SmartPay Team. We received your request and will be contacting you shortly to complete the onboarding application.

We will not share your details with anyone else.

Thank you

The Absa SmartPay Team"

0
Replies (2)
Absa
Absa's reply05 Jun 2019, 14:57
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

TV
Tobias V's update05 Jun 2019, 15:07
Reviewer Update
This is for sure an automated reply ... what a shame.....