1 reviews | Active since Sept 2018
ABSA NO LONGER KEEPS YOUR MONEY SAFE
ABSA dissappointed me intensely by the way they handled the ***** case where R10 000 was hacked from my account at midnight. Their final decision and outcome was even worse.
ABSA BANK CAN NO LONGER BE TRUSTED WITH YOUR MONEY...
On 11 July 2018, between 23:00 and 23:53, my ABSA Internet Banking was hacked and R10 000 was ****** from my account.
Today, 3 September 2018, after almost two months of countless efforts and unanswered calls and mails, ABSA has informed me that they were able to recover only R269 of the R10 000 ****** and that ABSA does not take responsibility for my loss. The investigating officer not even once contacted me.
IF YOU WANT TO SAVEGUARD YOUR HARD EARNED MONEY, REMOVE ALL OF IT IMMEDIATELY!!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Mr Bothma, my name is Claudette Lewis. I will facilitate the resolution process for you. An official ***** complaint was logged under reference ***. ***** matters are often complex, and progress will be provided within the next 15 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Dear Mr Bothma, my name is Claudette Lewis. I will facilitate the resolution process for you. An official ***** complaint was logged under reference ***. ***** matters are often complex, and progress will be provided within the next 15 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.