ABSA: No Help to clients affected by KZN UNREST, destruction by riots & looters

I'm very disappointed in ABSA, I have been with them for years and never missed any payments on my credit card and personal loan except for last year during covid-19 I was put on short time and had loss of income and they provided me with payment relief, now with the destruction looting and rioting in KZN unrest, again I have loss of income no work no pay. I called a agent now and they refuse to help me with a payment plan as they helped me last year, ABSA needs to be a little more sympathetic towards their clients who cannot help what happened in KZN, I'm trying to help ABSA too so I don't miss a payment and pay what I can afford but if they wont help me no monies will be paid. this is worse than covid 19, our livelihoods have been ruined and I expect my bank to be a little more understanding, perhaps they need to be in the shoes of those who have lost their jobs. totally disappointed and unhappy with absa. Other banks are helping people in my situation except ABSA disgusting, absa will indeed loose loyal customers