ABSA: No help, run around and same old poor service

<p>I have been tryng to cancel a credit card for 5 months now. I have had multiple conversaiotn with call centre, spoken to my platinum banker and all to no avail. I cannot understand how ABSA find it acceptable to treat customers in this way. I continue to be chraged service fees. Call centre action line just transfers you to any directory so they dont have to pick up the call when no one answers on the other side. These employees should be issued with written warnings, this activity is rife in ABSA. </p>