ABSA - NO HELP

Item: Absa
Rating: 1
Author: Beverley H

I am so tired of their endless voice over messages and help prompts and advise to send emails and no one answers! I have been sending emails to Polserv this entire year with no replies ..... its impossible to get a problem sorted!

Helpful (0)

Replies (4)

Absa's replyOfficial

02 Nov 2023, 11:45

Dear Beverley Halck, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Marvellus Chauke Absa Bank Group Customer Care

Best regards,

Absa's reply02 Nov 2023, 11:45

Official

Best regards,

Beverley H's updateReviewer Update

03 Nov 2023, 10:29

Thank you, I await your email.

Beverley H's update03 Nov 2023, 10:29

Reviewer Update

Thank you, I await your email.

Absa's replyOfficial

03 Nov 2023, 18:04

Dear Beverley Halck, Please be informed that our Absa Life team is attending to the matter and I will keep you informed. From Marvellus.

Best regards,

Absa's reply03 Nov 2023, 18:04

Official

Dear Beverley Halck, Please be informed that our Absa Life team is attending to the matter and I will keep you informed. From Marvellus.

Best regards,

Absa's replyOfficial

07 Nov 2023, 16:39

Dear Beverley Halck, Please confirm your convenient time to be contacted. I await your reply. From Marvellus.

Best regards,

Absa's reply07 Nov 2023, 16:39

Official

Dear Beverley Halck, Please confirm your convenient time to be contacted. I await your reply. From Marvellus.

Best regards,

ABSA - NO HELP

About

Community

Businesses

Follow Us