LS
Leandra S
1 reviews | Active since Nov 2014
02 Feb 2021, 10:12
ABSA - no feedback or communication or assistance
My husband has 2 personal loans. He tried getting assistance via covid relief but was unsuccessful and referred to the loans restruction department. We don't get any email response but did receive a letter threatening with legal action - but when we try to make arrangements we don't get responses.
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Absa's replyOfficial
02 Feb 2021, 13:01Dear Leandra Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will not be logging a new complaint as per case Ref # C-***4, I will request that you get called to make the necessary arrangements Regards Vanessa Crowe
Absa's reply02 Feb 2021, 13:01
Official
Dear Leandra Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will not be logging a new complaint as per case Ref # C-***4, I will request that you get called to make the necessary arrangements Regards Vanessa Crowe