AP
Andries P
1 reviews | Active since Mar 2014
06 May 2022, 17:02
ABSA NO FEEDBACK
I called on the 3rd May. I informed the lady that i want to move my cheque account and credit card from FNB to ABSA. I was supp**** with 2 reference number for the 2 services. I did supply my new cellphone number. i emailed the premuim banking email to asked why someone has not called me. Eventually i noticed that they are trying to call me on my old cell number thats in a modem. The correct number was supp**** when i called and it was on the email i send. Can someone please call me for the new accounts
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Absa's replyOfficial
09 May 2022, 10:01Dear Andries Potgieter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply09 May 2022, 10:01
Official
Dear Andries Potgieter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw