ZE
Zurina E
1 reviews | Active since Dec 2020
16 Oct 2024, 12:33
ABSA ***** no Assistance and Feedback
I laid a ***** case with ABSA ***** department in August, we are almost at end of October and I have been following up regularly without any success, I have forwarded all required documents according to the last friendly gentleman that helped me, everything was done and that the officer investigating my case would assist me with feedback.
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Absa's replyOfficial
16 Oct 2024, 14:24Dear Zurina Engelbrecht Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply16 Oct 2024, 14:24
Official
Dear Zurina Engelbrecht Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw