PP
Philip P

1 reviews | Active since Nov 2014

07 Jan 2016, 14:20

absa NO ACTION help line

This is tiring!!!!<br> <br> 1. I send a complaint to the ABSA action line<br> 2. I get an answer asking for details which are already on the complaint.<br> 3. I then get a mail saying it will be attended to.<br> 4. This never happens<br> 5. A few weeks later I then get another mail asking if my problem has been resolved.<br> 6. I then reply how could it have been resolved if ABSA did nothing.<br> 7. I again submit another new complaint<br> 8. Then same as above the whole circle starts again.<br> <br> Don't know what more to say!!<br>

0
Replies (1)
Absa
Absa's reply07 Jan 2016, 15:04
Official
Hello philipphitidis,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,