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caroline S

1 reviews | Active since Sept 2011

05 Feb 2022, 12:34

ABSA- NNIcorp

This morning I received a call from Ameliah Shari from Nicholas Ngwenya Attorneys this woman dropped the phoned , phoned backed after saying hello 4 times she dropped the call again . I received and email from her threatening me, and at the bottom of the email she quotes a bible verse she also accused me of hanging up the phone or shall I quote this debt collector “you hug up the phone” . I responded to her email which she the rep**** with another threading email! The law society should really do something about this wanna be law firms that just there to harass people I’m sure she has no experience on how to deal with clients or maybe she is just old and tired or unhappy with. Her job or they might not pay her enough to be tact . After explaining to her and all her colleagues that I am unemployed she still could not understand what I am saying and believe it or not she does not know what unemployed means???? Where does Do they find these people????? Blows my mind!!! And interesting fact she wants to give me instructions about ABSA bank and how to operate the App!!!!

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Replies (1)
Absa
Absa's reply07 Feb 2022, 09:29
Official
Dear  MRS CC SLABBER 

Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is  C-***6.

Kind Regards  

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care  

Best regards,