ES
Elias S

1 reviews | Active since Nov 2016

11 Nov 2016, 18:14

ABSA nightmare with customer service

<p>Three months later and we are STILL waiting on help regarding a ***** case where $900 was ****** from an ABSA ATM...this is totally unacceptable and no one from ABSA is willing to bother to respond or contact us. We will be taking this matter further with legal advice as we have now had enough. Disgusting service.</p>

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Replies (1)
Absa
Absa's reply14 Nov 2016, 10:05
Official

Dear Elias

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd