ABSA NIGHTMARE - STAY AWAY IF YOU ARE A FOREIGN NATIONAL

My troubles started right away when I was opening the account in 2018 at ABSA Towers in central JHB. I spent the whole day being sent from one place to the other. Luckily the Bank Manager at the time was really kind and an awesome person. Her name was Thuli and she came to my aid so much so that I was eventually able to open the account - she is an asset to the Bank.

Now that I left the country, I contacted the bank that I would like to close my account and move the remaining money. I was told that there was a non-resident option which I then opted for and was sent forms to complete which I did. It is now almost a week of emails back and forth with no effective resolution to the matter. If it is so difficult, why not just move my money and close the damn account.

My warning to other foreign nationals, please stay away from this institutionalised xenophobia. This bank knows how to frustrate you if you are a foreign national. I should have believed their true colours when they frustrated me trying to open the account.