TL
Tshepo L
1 reviews | Active since Dec 2021
15 Dec 2021, 09:55
ABSA NIGHTMARE 2.0
Last week I had a problem with this bank, Regarding the account activated, after a long fight it was finally activated…Yesterday I activated the Banking app and this morning I can’t make any transactions, They keep failing, Tried to update limits they keep failing..I called the digital banking line and they also can’t assist, I am told I have to wait 10 working days or go the Branch 🤦🏾♂️🤦🏾♂️🤦🏾♂️….I have been banking with TYMEBANK never have I experienced such nightmares 🤦🏾♂️🤦🏾♂️
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Absa's replyOfficial
15 Dec 2021, 12:09Dear Tshepo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Dec 2021, 12:09
Official
Dear Tshepo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,