ABSA NEW INTERNET ACCESS REQUIREMENTS???

This morning when I tried to log onto my banking app, I got a screen saying my login details are incorrect. The second time I made sure that I did not make a mistake, the same answer. No warning from ABSA by SMS or email was sent to alert me as to the new requirements. When trying to reset my details I was confronted by the most user unfriendly application. Whilst trying to make sense by "doing a face scan" the unfriendly app persisted and eventually just stared at me. I do not know what to expect or do. This is the end of the month and bills need to be paid.