1 reviews | Active since May 2016

07 Aug 2020, 10:04

Absa, never fails to be ***********

I called the call center on the 31st to transfer my salary into my new bank account. They told me it would take 3 to 5 working days, it's been 5 working days. And I still don't have my salary. Not to mention the *********** people I spoke to at the call Centre.

0
Replies (1)
Absa
Absa's reply07 Aug 2020, 11:21
Official
Dear Claudia 
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management