BM
Bombi M

1 reviews | Active since May 2009

31 May 2018, 12:07

ABSA NEVER completes my FICA....why???

I've repeatedly sent my FICA documents to ABSA - the last being last week but no updates have been made. I'm tired - I need to access my savings and I can't because of your incompetence. My account is still frozen. Can someone please do their job. While you are at it please close my account once all my money is out. I really cannot work like this.

0
Replies (1)
Absa
Absa's reply31 May 2018, 16:22
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd