JB
Juan B
1 reviews | Active since Jan 2015
13 Sept 2021, 12:35
ABSA Negligence
I had a personal loan account with absa, that was settled and closed years ago. This week while applying for a flat to rent, the credit check returned the account in arrears. Seems I paid them, they did not close the account as they should have.
Thanks ABSA your negligence has cost me a home.
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Absa's replyOfficial
13 Sept 2021, 14:24Dear Juan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 Sept 2021, 14:24
Official
Dear Juan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,