AR
Anon R
1 reviews | Active since Jun 2014
08 Oct 2019, 09:47
Absa needs to help
My grandparent's had a joint will with absa. In 2015 my grandfather sent all the required documentation to settle my late grandmother's estate. By 2017 absa had still not finalized anything nor provided us with feedback. I requested all the documents back and only received half of them back and also some not the originals that I had sent in. It is now 2019 and from the beginning of the year, nedbank who currently has a will from my grandfather has also been trying to assist in finalizing the estate but absa is of no help.
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Replies (2)
Absa's replyOfficial
08 Oct 2019, 13:24 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply08 Oct 2019, 13:24
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
08 Oct 2019, 13:37Hi, my name is Daphne Le Grange
I will facilitate the resolution process for you. Your complaint reference number is ***. Feedback will be provided to you shortly. Please feel free to contact me on ***. Alternatively, you can reach me on *** if you are unable to get hold of me on the number provided.
I will facilitate the resolution process for you. Your complaint reference number is ***. Feedback will be provided to you shortly. Please feel free to contact me on ***. Alternatively, you can reach me on *** if you are unable to get hold of me on the number provided.
Best regards,
Absa's reply08 Oct 2019, 13:37
Official
Hi, my name is Daphne Le Grange
I will facilitate the resolution process for you. Your complaint reference number is ***. Feedback will be provided to you shortly. Please feel free to contact me on ***. Alternatively, you can reach me on *** if you are unable to get hold of me on the number provided.
I will facilitate the resolution process for you. Your complaint reference number is ***. Feedback will be provided to you shortly. Please feel free to contact me on ***. Alternatively, you can reach me on *** if you are unable to get hold of me on the number provided.
Best regards,