ABSA NEEDS CLIENT TRAINING/OR EMAIL TRAINING BECAUSE THEY DONT ANSWER EMAILS

LAST YEAR, WE REPORTED A CASE OF ***** WITH ABSA, ABSA THEN COMUNICATED TO US THAT THE ***** WAS INTERNAL AND THAT THEY WILL RESPOND AND REPAY THE MONEY BY DEC LAST YEAR. NOTHING HAPPEND AND STILL TODAY WE ARE TRYING TO RESOLVE THE ISSUE WITH ABSA JUST NOT GETTING BACK TO US OR JUST NOT RESPONDING... THIS TELLS ME THAT THEY DONT WANT TO RESOLVE THE PROBLEM. HONESTLY THEY ARE THE WORST AT RESPONDING TO ANY REQUEST, I HAVE COPIED IN ALL THE CORRECT PEOPLE AND NO OF THEM EVEN RESPONDED. I WILL NO PUT ALL THE EMAIL ADDRESSES HERE FOR ABSA'S INFO.. ITS A SHAME THAT ABSA IS TREATING PENSIONERS LIKE THIS.. ABSA REF: ASZA-2***3 "***ca" <***ca>"***ca" <***ca>"***ca" <***ca>"***ca" <***ca>"***ca" <***ca> THESE ARE THE PEOPLE THAT DO NOT EVEN RESPOND TO ANY EMAILS..... THEY IGNORE ALL THE MAILS.. ABSA IF THIS ISSUE IS NOT RESOLVED I WILL BE FORSED TO GO TO THE MEDIA