yvdl
yvette van der linden
1 reviews | Active since Nov 2019
08 Jun 2022, 16:06
ABSA NDE Department
Your NDE Department service is shocking we just don't get any response from them after sending numerous emails. How can you provide this cruel level if service people are dealing with love ones that passed away and then have to struggle to get assistance it is nit acceptable.
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Absa's replyOfficial
09 Jun 2022, 11:18Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the customer's account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Also, kindly advise if the below documents were sent to NDE.
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the customer's account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Also, kindly advise if the below documents were sent to NDE.
- Formal Instruction or and Absa 3352 ex from.
- Id of the deceased
- Death Certificate
- Letter of executorship/Letter of Authority
- Proof of address of All appointed executors
- Id copies of all appointed executors
- Estate Late banking details where the funds should be transferred to
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply09 Jun 2022, 11:18
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the customer's account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Also, kindly advise if the below documents were sent to NDE.
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the customer's account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Also, kindly advise if the below documents were sent to NDE.
- Formal Instruction or and Absa 3352 ex from.
- Id of the deceased
- Death Certificate
- Letter of executorship/Letter of Authority
- Proof of address of All appointed executors
- Id copies of all appointed executors
- Estate Late banking details where the funds should be transferred to
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,